Plumley Pecan Policy
Policy
ORDER PROCESSING TIME
Orders are typically processed within 1-2 business days from the date of purchase.
Please note that processing time may be slightly longer during peak seasons or holidays.
DELIVERY TIME
The estimated delivery time will depend on the shipping method chosen and your location.
Standard shipping typically takes between 3-7 business days within the contiguous United States.
Expedited shipping options are available for faster delivery, with estimated delivery times provided. Call for more info.
INTERNATIONAL SHIPPING
Call us to determine options based on your needs.
ORDER TRACKING
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and estimated delivery time of your package.
ORDER ISSUES
In the unlikely event that you encounter any issues with your order or shipment, please don't hesitate to contact us. We are here to assist you.
ADDRESS ACCURACY
Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues.
Note: The shipping policy is subject to change, and any updates will be reflected on this page.
UPS & United States Post Office
$0.00 - $12.99 $8.95
$13.00 - $39.99 $9.95
$40.00 - $50.99 $14.95
$51.00 - $80.99 $18.95
$81.00 - $100.99 $21.95
$101.00 - $159.99 $22.95
$160 & Over 15%
Please use the following 2025 dates for holiday ground delivery deadlines.
Thanksgiving - Nov. 17
Christmas - Dec. 16
Valentines - Feb. 5
Easter - April 25
Mothers Day - May 1
Fathers Day - June 5
Payment Policy
We accept cash, major credit/debit cards, and business checks (for approved wholesale accounts only).
Full payment is required at the time of purchase or before shipment.
For custom processing services, payment is due upon pickup unless otherwise arranged.
Return / Refund Policy
Due to the nature of food products, we do not accept returns on opened items.
If your order arrives damaged or incorrect, please contact us within 48 hours with photos, and we will replace or refund as appropriate.
For custom processed pecans, all sales are final once services are completed.
Wholesale / Contract Policy
Wholesale pricing is available for approved resellers, bakeries, and food manufacturers.
Minimum order quantities may apply.