Plumley Pecan Policy
Policy
ORDER PROCESSING TIME
​
Orders are typically processed within 1-2 business days from the date of purchase.
Please note that processing time may be slightly longer during peak seasons or holidays.
​
DELIVERY TIME
The estimated delivery time will depend on the shipping method chosen and your location.
Standard shipping typically takes between 3-7 business days within the contiguous United States.
Expedited shipping options are available for faster delivery, with estimated delivery times provided. Call for more info.
​
INTERNATIONAL SHIPPING
Call us to determine options based on your needs.
​
ORDER TRACKING
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and estimated delivery time of your package.
​
ORDER ISSUES
In the unlikely event that you encounter any issues with your order or shipment, please don't hesitate to contact us. We are here to assist you.
​
ADDRESS ACCURACY
Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues.
Note: The shipping policy is subject to change, and any updates will be reflected on this page.
UPS & United States Post Office
$0.00 - $12.99 $8.95
$13.00 - $39.99 $9.95
$40.00 - $50.99 $14.95
$51.00 - $80.99 $18.95
$81.00 - $100.99 $21.95
$101.00 - $159.99 $22.95
$160 & Over 15%
Please use the following 2025 dates for holiday ground delivery deadlines.
Thanksgiving - Nov. 17
Christmas - Dec. 16
Valentines - Feb. 5
Easter - April 25
Mothers Day - May 1
Fathers Day - June 5
​
Payment Policy
We accept cash, major credit/debit cards, and business checks (for approved wholesale accounts only).
​
Full payment is required at the time of purchase or before shipment.
​
For custom processing services, payment is due upon pickup unless otherwise arranged.
​
Return / Refund Policy
Due to the nature of food products, we do not accept returns on opened items.
​
If your order arrives damaged or incorrect, please contact us within 48 hours with photos, and we will replace or refund as appropriate.
​
For custom processed pecans, all sales are final once services are completed.
​
Wholesale / Contract Policy
​
Wholesale pricing is available for approved resellers, bakeries, and food manufacturers.
​
Minimum order quantities may apply.